Help & Support

Find an answer to anything you need in our knowledge base



How can I make a booking?
Must all bookings be made in advance?
Can I book a transfer to the airport?
I can't find the destination I am looking for. Can you provide me with a quote/transfer anyway?
Why am I unable to enter an address in a pick-up/drop-off box?
My travel group is landing on different flights, how can I book?
What meeting time should I choose if I go to the airport?
What type of vehicle should I choose?
I have a discount code, how can I apply it?
How can I receive a discount code?
Can I complete my reservation, without a credit card?
Can minors travel alone?
How can I request a quote?
How can I book after requesting a quote?
Does your offer have a time limit?
How will I know my booking is successful and confirmed?
Do I have extra charges if the driver needs to wait for me because my flight is delayed?