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Agent u odjelu korisničke podrške (m/ž)

Location:

Split

Apply By:30.06.2021

Job Description

Radi daljnjeg proširenja opsega posla tražimo dinamične, komunikativne i odgovorne osobe na poziciji:

AGENT U ODJELU KORISNIČKE PODRŠKE (m/ž)

Tvoji glavni zadaci će biti:

  • Pružanje  podrške korisnicima putem telefona i maila vezano za usluge tvrtke
  • Pravovremeno odgovaranje na sve zahtjeve korisnika
  • Osiguravanje visoke razine kvalitete usluge i zadovoljstva korisnika
  • Obrada ponuda i rezervacija
  • Rješavanje pritužbi i održavanje kvalitetnog odnosa s korisnicima

Job Requirements

  • Minimalno SSS
  • Aktivno korištenje MS Office-a
  • Tražimo dinamične, motivirane i proaktivne osobe, razvijenih komunikacijskih i prezentacijskih vještina, strpljive i uljudne u komunikaciji s ljudima
  • Odlično poznavanje engleskog jezika uz poznavanje još jednog stranog jezika (njemački/francuski)

What We Offer

  • Ugodnu radnu okolinu
  • Razvijanje osobnih komunikacijskih i prodajnih vještina
  • Upoznavanje s radnim procesima i stjecanje radnog iskustva u korporativnom okruženju
  • Mogućnost napredovanja u skladu s vlastitim željama i kompetencijama
  • Ugovor o radu na određeno vrijeme uz mogućnost produžetka

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