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What You Need To Know | COVID- 19

by published April 17, 2020

At Connecto Transfers, we have always tried to make your travel experience superior. Even in this unprecedented time in history, we continue to navigate through unique challenges and we are helping our guests reach their destinations.

 

Precautionary measures

Your safety and safety of our drivers is what matters to us. We are monitoring the coronavirus situation daily and act according to it. Our drivers are well-informed about the WHO (World Health Organization) protective measures against the coronavirus and we wish to assure you that all our necessary actions are for the sake of public health.

 

Booking Your Transfer

As we have already stated, we continue to operate daily and accept your bookings. There is no difference in the booking process but before making a booking, please make sure your plan complies with the travel restrictions. Our actions and daily operations comply with rules set by a certain country.

And the most important thing is, we ask you not to book a transfer if you have tested positive for COVID-19 or suspect to be. Please, be responsible and protect yourself & others.

 

Cancellation policy

In this challenging time with quarantines and travel restrictions, we are well aware of how your travel plans may change easily. You may change or cancel your transfer up to 24 hours before the scheduled start. If you need to change or cancel your transfer last minute due to the Coronavirus situation, please contact our Customer Service and they will review your request.

 

Additional info

We haven't answered all your questions? Please contact our Customer Service via e-mail: info@connectotransfers.com or phone: +44 20 80 89 2030.

Take care of yourself and stay safe.

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